FAQ

HOW LONG DOES THE ENTIRE ORDER PROCESS TAKE?

When purchasing a Printable PDF File only, you will receive a proof within 1-2 business days. Completed turn around time depends on how many rounds of revisions will be needed to get to the final file, but typically this only takes a day or two at most.

When purchasing a Printed Set of Cards + Envelopes, the process is the same as above, however there will be an extra 3-4 business days to account for printing, shipping + delivery.

WILL I SEE A PROOF OF MY INVITATION BEFORE PRINTING? 

Of course! You will receive an initial proof within 1-2 business days after placing your order. We will work together to make any changes or revisions and allow you to have final approval before ever printing anything.

CAN I SEE A SAMPLE OF WHAT MY INVITATION WILL LOOK LIKE BEFORE PLACING AN ORDER? 

Unfortunately, no. You must purchase a design before receiving a proof. Once you place your order, you will receive a proof within 1-2 business days.

DO YOU OFFER CUSTOM DESIGN SERVICES?

Absolutely! Custom designs start at $25 per design for the Printable File Only, but based on the scope of work involved may be more. Printed custom designs are more expensive - if you'd like more information on process and pricing, please fill out our contact form with details of your vision and we'll be in touch as soon as possible!

DO YOU TAKE RUSH ORDERS?

Absolutely! A Rush Fee is available for $5 on digital orders (Printable PDFs only) and $15 for printed orders.

WHAT TYPE OF PAPER DO YOU PRINT ON?

We currently print on 118# Savoy 100% Cotton Paper. This is a lovely, luxurious paper that will take your invitations to the next level!

SAVOY is tree free and made from 100% pure cotton. It is acid free, recyclable, biodegradable, and elemental chlorine free.

WHAT HAPPENS IF I NOTICE A MISTAKE IN THE PROOF AFTER APPROVAL?

It is the client's responsibility to carefully review all proofs for any errors. You are responsible for any additional costs incurred after final approval to proceed with production.